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Always Healthy Air.
Customer service

Privacy policy

Last updated: 31 August 2026

This is an English translation of our Dutch privacy policy, provided for convenience. In case of any discrepancy, the original Dutch version prevails.

Who we are

Always Healthy Air B.V. (Amstelveenseweg 142H, 1075 XM Amsterdam, The Netherlands, KvK 88439038) is responsible for the processing of personal data as described in this privacy policy.

What data we collect

  • Contact form: name, email address, phone number and your message. This form sends your details directly as an email to our business inbox — nothing is stored on a server.
  • Orders: name, address, email address and payment details you enter at checkout. This is processed via the secure checkout of our processor Shopify.
  • Website analytics: with your permission, Google Analytics 4 processes information about page visits and website usage.

Why we use this data

We use your data to respond to your enquiry, process and deliver your order, comply with legal (tax/administrative) obligations and, with your permission, improve the website using aggregated usage statistics.

Retention period

We don't retain data for longer than necessary for the purpose for which it was collected, or as long as the law requires (for example the 7-year Dutch tax retention obligation for invoice data).

Sharing with third parties

We only share data with parties necessary to provide our service, such as Shopify (checkout and order processing), Google (analytics, only with your permission) and our delivery partner(s). Data processing agreements are in place with these parties where applicable. We don't sell personal data to third parties.

Cookies

For an overview of the cookies this website uses, see our cookie policy.

Your rights

You have the right to access, rectify, erase and port your personal data, and the right to object to its processing. Contact us at info@alwayshealthyair.nl. You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Security

We take appropriate technical and organisational measures to protect your data against loss or unlawful processing.

Contact

Questions about this privacy policy? Email info@alwayshealthyair.nl or call +31 10 200 48 66.